FAQs
What is Timesheet Pro 365?
Timesheet Pro 365 is a cloud-based timesheet management solution built for Office 365 and SharePoint. It helps businesses automate time tracking, manage projects, and generate customizable reports in real time.
How does Timesheet Pro 365 integrate with Office 365?
Timesheet Pro 365 integrates seamlessly with Office 365 apps like SharePoint, Teams, and Outlook. This ensures that your team can manage time tracking without leaving the tools they already use.
Can Timesheet Pro 365 support remote teams?
Yes, Timesheet Pro 365 is designed for remote teams and offers full mobile and desktop support, making it easy for employees to log their hours from anywhere.
Is there a free trial available?
Yes! We offer a 30-days free trial so you can experience all the features and benefits of Timesheet Pro 365 without any commitment.
What permissions are required before installing the Timesheet Pro 365?
Timesheet Pro 365 Administrator Permissions: A user with administrative privileges in Timesheet Pro 365 is usually required to install apps from Microsoft AppSource to ensure proper app integration.
What Permissions Are Necessary for Users After Installing the App from Microsoft AppSource?
After installation, users are granted 'Contribute' permissions within the app. This permission level enables users to add, edit, and delete items within the app. It is important to align these permissions with the user's role and their required tasks.
Is the Timesheet Pro 365 Compatible with Various Devices and Screen Sizes?
Yes, the app is designed to deliver a seamless experience across different screen sizes, ensuring responsiveness on desktops, laptops, and mobile devices.
What Should Be Done If a Licensing Error Message Is Received After Installing the App?
If users encounter a licensing error message, they should attempt to reinstall the app from the SharePoint store. This action will not result in additional charges, and it is likely to resolve the issue. If the problem persists, users should contact the support team or system administrator for further assistance.
Can timesheet submissions be made without requiring approval?
Can timesheet submissions be made without requiring approval?
Can I add billable hours and non-billable hours?
Absolutely! Categorize your time as billable or non-billable to accurately track project costs and revenue.
Can I set project-specific rates for an Employee?
Yes, you can set different hourly rates for various projects and employees. Timesheet Pro 365 helps you track project costs, revenue, and profitability to make informed business decisions.
Does Timesheet Pro 365 require an internet connection?
An active internet connection is recommended for real-time data synchronization and access to cloud features.
What should I do if I encounter a bug or error?
If you encounter a bug or error, try the following:
- Restart the app or your device.
- Check for updates to the app.
- Contact Timesheet Pro 365's support team for assistance.
How can I recover my lost data?
Timesheet Pro 365 stores data in the SharePoint site. If data is accidentally deleted, it might be recoverable from the SharePoint Recycle Bin. Contact your IT administrator or SharePoint support for assistance.
Why am I unable to log in to my account?
Common reasons for login issues include:
- Incorrect login credentials.
- Permission problems (check with your administrator).
- Network connectivity issues.
I am unable to add employees in the timesheet pro application.
Ensure you have the necessary permissions to add employees. Check with your administrator for access rights.
I want to hide completed projects from employee's view. Do you have any option on this application for this?
Yes, you can hide completed projects by editing their status to "Inactive." This will prevent employees from viewing those projects and their associated tasks.
Where and how will our data be stored and processed?
Your data will be securely stored within your SharePoint Online tenant. Microsoft employs industry-standard security measures to protect your data, including encryption and access controls. Data processing occurs on Microsoft's servers to ensure data integrity, optimization, and synchronization.
How does Ignatiuz ensure the app’s security and reliability?
Ignatiuz prioritizes security and reliability by optimizing resource allocation, leveraging cloud infrastructure of Microsoft, focusing on core features, and conducting regular audits and updates.